Privacy Policy

We collect information that you provide directly to us when you use Papion, including:

• Personal information such as your name, email address, and phone number when making reservations
• Reservation details including date, time, party size, and special requests
• Order information when you place orders through our platform
• Device information and usage data to improve our services

We use the information we collect to:

• Process and manage your reservations and orders
• Communicate with you about your reservations and provide customer support
• Improve and personalize your experience on our platform
• Send you important updates and notifications related to our services

We may share your information with:

• Restaurants where you make reservations or place orders, to fulfill your requests
• Our technology partners, including mycredit and Wow Albania, who help us operate and maintain the platform
• Service providers who assist us in operating our platform and conducting our business

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your personal information

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings, but this may affect the functionality of our platform.

Our platform may contain links to third-party websites, including our technology partners mycredit (mycred.it) and Wow Albania (wow-al.com). We are not responsible for the privacy practices of these external sites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us or reach out to our technology partners:

• mycredit- mycred.it
• Wow Albania- wow-al.com